Usability review using Morae for Canada Helps

Canada Helps is a service that allows a user to give donations to any Canadian charity. I conducted usability testing with Morae usability testing software for a UX practice group inside the one way mirror lab of advertising agency Klick Communications. Our group report and presentation to the client was well received and was followed by a number of changes on the site to improve user interface and features.

Videos of my user testing CanadaHelps.org and my recommendations

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